ERP and CRM are the backbone of modern mid-sized businesses, but only when they work together. Acumatica Salesforce Integration bridges the gap between your financials and your customer relationships, enabling smarter operations across the board. If you’re using both Acumatica Cloud ERP and Salesforce CRM, you already know the value of best-in-class systems. What you might not know is how costly and disruptive it can be when these two platforms operate in silos.
When done right, integrating these platforms can supercharge your sales, operations, and customer service by enabling real-time data exchange, streamlined workflows, and end-to-end visibility. But without the right strategy or partner, the road to integration is often more complex than expected.
Let’s explore the most common challenges businesses face when integrating Acumatica and Salesforce, and how to solve them.
ERP and CRM systems often store overlapping but disconnected information. If your sales team updates customer contact details in Salesforce, and your finance team works from outdated records in Acumatica, errors are bound to occur.
The key is bi-directional, real-time data synchronization. Sprinterra’s custom integration solutions ensure both platforms speak the same language, automatically updating records across systems to eliminate duplication, improve order accuracy, and ensure your teams work from a single source of truth.
Every business has unique processes. Unfortunately, many pre-packaged connectors for Acumatica Salesforce Integration offer only generic mappings, ignoring things like custom fields, pricing rules, or industry-specific workflows.
Custom integration is the only real answer. At Sprinterra, we take time to understand how your business operates. Whether you need to sync lead scoring models, pass project milestones between systems, or trigger automation from a specific field update, we build to match your business, not the other way around.
Integration projects can balloon in scope. Without proper planning and platform-specific expertise, businesses often underestimate timelines and costs, leading to frustration and stalled initiatives.
Sprinterra approaches integration with agile delivery and fixed milestone planning. We specialize in both Acumatica and Salesforce ecosystems, so we can anticipate pitfalls before they happen and deliver projects on time and within scope. Our transparent, collaborative process helps reduce surprises and accelerate time-to-value.
Transferring data between platforms introduces a risk surface. Whether you operate in healthcare, finance, or global markets, integration without proper controls could put your data, and your business, at risk.
We build all integrations using secure APIs, encrypted transfer protocols, and compliance best practices. Sprinterra helps you meet standards like GDPR, HIPAA, and SOC 2 by implementing audit trails, role-based access, and secure authentication layers within your integrated architecture.
Many vendors disappear after deployment, leaving your IT team to troubleshoot errors, maintain mappings, or scramble when Salesforce updates its API. Long-term, this creates technical debt and unnecessary headaches.
At Sprinterra, support doesn’t end at go-live. We provide ongoing maintenance, version control, and enhancements as your platforms evolve. Need new functionality down the line? We’re already ahead of it. Think of us as your long-term partner in digital transformation, not just an implementation vendor.
When Acumatica and Salesforce operate independently, your teams do too. Manual entry, misaligned data, and fragmented workflows slow down your operations and frustrate your customers. But with seamless integration, your finance, sales, and operations teams operate as one.
With Sprinterra, you get a partner who understands both platforms in depth and knows how to connect them to support your goals, from day one to long after go-live.
Ready to Connect Your Systems?
A disconnected ERP and CRM system costs more than just time, it costs you insights, revenue, and customer satisfaction. Let Sprinterra help you build a secure, scalable, and fully integrated solution between Acumatica and Salesforce.
As a certified Acumatica Partner, Sprinterra delivers custom integrations designed to scale with your business.
Contact our team today for a consultation. We’ll help you map out your ideal integration—on your terms, at your pace, and with lasting impact.
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It’s the process of connecting Acumatica Cloud ERP and Salesforce CRM to enable seamless data exchange and unified workflows between the two platforms.
You can, but be aware that off-the-shelf tools often fall short when it comes to supporting custom fields, complex logic, or industry-specific workflows. A custom integration is typically the better long-term investment.
Depending on complexity, most projects take 6 to 12 weeks. Sprinterra uses agile methodology to ensure each phase is clearly defined and delivered on schedule.
Not with the right partner. We follow a phased integration strategy and test in sandbox environments before going live, ensuring minimal disruption to daily operations.
Sprinterra provides ongoing support after go-live. This includes monitoring, performance tuning, and regular updates as either Acumatica or Salesforce changes. We’re here to ensure your integration grows with your business.
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