Many businesses report frustrations with NetSuite’s inflexible pricing, which is tied to per-user licenses and modular add-ons, along with limited customization options restricted by Oracle’s closed ecosystem. The implementation process can be complex and time-consuming—especially for niche industries—while vendor lock-in and varying levels of support based on service tiers make it difficult for companies to adapt, scale, or switch without significant disruption. For organizations evaluating ERP software migration or exploring modern ERP platforms, these challenges often lead them to consider more agile alternatives like Acumatica.