Empowering Customers & Boosting Retention with a Custom Insurance Portal

Client: Insurance

Overview

Our client is a reputable insurance company offering car and home insurance packages for individuals. They needed a solution to enhance customer interactions and streamline processes for clients to manage their policies.

Challenge

Create a user portal for insurance company clients, enabling them to easily contact insurance agents and customer support, request quotes, create new or renew and change contracts and terms, upgrade or downgrade coverage, purchase add-on products, file and follow up on claims, receive payment reminders, schedule adjuster visits, and more.

Solution

Sprinterra developed an elegant, user-friendly digital solution available both online and as a mobile app for both iOS and Android. The platform features intuitive navigation and a modern interface, making it easy for customers to manage their insurance policies and interact with the company. The new platform was easily integrated with the client's existing infrastructure for effortless data management.

Benefits

Mobile UI/UX