Close this search box.
Close this search box.
Close this search box.

The financial industry is constantly evolving, and with the rise of artificial intelligence (AI) and cloud computing, the next five years will bring even more changes to how we do business. In 2023, the financial industry will be transformed by these cutting-edge technologies. 

#1 Artificial Intelligence and Machine Learning

Artificial intelligence (AI) and machine learning (ML) are no longer just buzzwords. AI has been impacting financial services for a couple of years now, powering recommendation engines and chatbots to provide customers with more efficient and personalized customer service. 

Artificial intelligence and machine learning

AI-powered systems can analyze large amounts of data and predict future trends, which can help financial institutions make more informed decisions. For example, AI can be used to predict which loans are most likely to default, which can help banks reduce their risk and increase their profits.

One of the most promising applications of AI in the financial industry is the use of chatbots. Chatbots can answer customer questions, provide information about products and services, and even process transactions. Some chatbots can also detect fraud and prevent cyber attacks, which can help financial institutions reduce their risk and improve their security.

According to the latest State of AI in Financial Services report from NVIDIA, 31 percent of financial services organizations say they are investing in fraud detection for payments and transactions, compared to 10 percent in 2021. In addition, almost 30 percent will invest in conversational AI to aid customer service. 

#2 Cloud-First

Cloud computing has been gaining momentum in recent years, and in 2023, it will be even more prevalent. Financial Service and FinTech companies are working on migrating more of their workloads to the cloud. For example, NASDAQ has relocated its trading platform to the cloud. However, according to some researchers, almost 60 percent of financial services organizations consider migrating cloud workloads challenging.

Cloud allows companies to access data and applications from anywhere, making it easier for employees to work remotely and for customers to access services from anywhere. 

As financial institutions migrate workloads to the cloud, one task overwhelms them – navigating privacy regulations in different geographical regions. This is where Sprinterra can help. Our specialists may assist you in moving your business’ data and applications to the cloud in the shortest time possible. Then, you can use cloud-based tools to collaborate with remote teams and provide customers with easy access to services. It’s a win-win for all. 

#3 Cybersecurity

As technology becomes more advanced, so does the threat of cyberattacks and cyber criminals’ skills. With the rise of data breaches, financial industry leaders need to ensure that they have the necessary security measures in place to protect their and their customers’ data. This includes implementing firewalls, encryption, and multi-factor authentication.

As cyber-attacks become more sophisticated, employees must be well-trained in cybersecurity best practices. Virtual and augmented reality can be used to create immersive training experiences that help employees understand the potential risks and how to respond to them.

By staying ahead of the latest cybersecurity trends, financial industry leaders can provide a secure and trustworthy service to their customers.


#4 Blockchain

Blockchain technology is set to revolutionize how financial transactions are made. It is a decentralized digital ledger that can be used to record transactions across a network of computers. This technology benefits the financial industry as it allows for faster, more secure, and transparent transactions. Financial industry leaders adopting blockchain technology can stay ahead of the competition by providing faster and more secure services.

#5 Big Data

Big data is already being used in the financial industry to gain insights and make better decisions. By 2023, we can expect to see more advanced big data analytics systems in place, with AI-powered machines helping to make sense of the vast amounts of data being collected.

So, how will AI and Cloud Computing change the financial industry in 2023?

If you’re a financial service industry leader or product manager, it’s important to keep these trends in mind when planning for the future. By working with a custom software development agency, you can create software that meets your specific requirements and business needs, helping you stay ahead of the competition.

Tips and recommendations:

Stay ahead of the game. By understanding and implementing the latest trends, you can ensure that your company stays competitive. We recommend hiring a custom software development company to stay ahead of the game. They can help you implement the latest technologies and stay ahead of the curve.

Subscribe to Our News