Empowering Customers & Boosting Retention with a Custom Insurance Portal
Our client is a reputable insurance company offering car and home insurance packages for individuals. They needed a solution to enhance customer interactions and streamline processes for clients to manage their policies.
Create a user portal for insurance company clients, enabling them to easily contact insurance agents and customer support, request quotes, create new or renew and change contracts and terms, upgrade or downgrade coverage, purchase add-on products, file and follow up on claims, receive payment reminders, schedule adjuster visits, and more.
Sprinterra developed an elegant, user-friendly digital solution available both online and as a mobile app for both iOS and Android. The platform features intuitive navigation and a modern interface, making it easy for customers to manage their insurance policies and interact with the company. The new platform was easily integrated with the client's existing infrastructure for effortless data management.
Fast turnaround: The project was completed on time, allowing the client to launch the new app quickly and start reaping the benefits.
Affordable prices: Sprinterra's competitive pricing ensured the project stayed within the client's budget.
Easy and fast launch: Sprinterra’s excellent QA process facilitated a smooth launch without disruptions.
Positive customer feedback: The new portal received rave reviews from customers, improving their overall experience with the company.
Increased client retention: The first quarter after the portal's launch saw a 15% increase in client retention rates, validating the effectiveness of the digital solution.